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eStara Click to Chat - Drive More Sales & Better Customer Service with Proactive Chat

Art Technology Group Inc. (ATG)
By : Art Technology Group Inc. (ATG)
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Published : May 26, 2009
Length : 7
Type : White Paper
 
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Overview :
The outlook is clear — people will continue to spend more time and money online.  Your targets will need help at critical points in the process. Delivering live help at the right time can boost conversion rates, increase customer value and build loyalty. Like many companies, however, you may be struggling with key decisions:Should you add voice or text chat to provide that essential "just-in-time" help? Where is the best place to start for the biggest ROI impact? A growing number of successful online businesses have discovered that this isn't an "either/or" decision. Learn more today!
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A/B Testing , CRM And Sales Tools , Website Analytics , Website Development
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